Tipping more than your hat

Nov 29, 2010
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Americans are clueless about tipping though we spend an estimated $67 billion on gratuities every year. After pounding the pavement searching for the best advice about tipping from scores of workers, author and former waiter Steven Dublanica wrote “Keep the Change,” a comprehensive guide to this often neglected aspect of the American economy. Dublanica interviewed cabbies, bell hops, tattoo artists, baristas, bartenders and more to find out what service workers really think of Americans’ tipping habits. Do men tip better than women? Are tips a reward for good service or a bribe to get better service in the future? Are they inspired by a true sense of gratitude or by guilt? What are your tipping habits?

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